Would you like your placement issues solved ....
"There are many ways
that we help a family through the stresses of placing Mum or Dad into
suitable residential aged care; most of these are based on our knowledge
and experience, but our clients report the biggest benefit: is just to
have a caring advocate working beside the family as they take each step."
Mrs Elizabeth Carroll (Aged Care Connect)
Care Connect was established in 2002 after observing the difficulties that families
encountered when they approached the arduous task of placing a loved one into
Each new family approaching the task had very similar
concerns, ardently undertook the same activities, devoted significant time and
effort only to uncover the same information and many times unfortunately made
the same mistakes as families that had gone before them.
There had to
be a better way to complete this process and to achieve a positive outcome for
We set about to completely understand all aspects of aged care placement
ranging from the alternatives available, the way in which the financials
are calculated, the quality of care and lifestyle activities delivered
by the aged care providers and emotional aspects commonly experienced
by the family.
We made it our mission to be able to provide this collected information
to new families to reduce the level of anxiety and stress for family clients.
Aged Care Connect has gone on to assist more than 1500 family clients
through the aged care maze.
A number of
our placement consultants have successfully completed the Aged Care Quality Assessors
course conducted by the Aged Care Standards and accreditation Agency Ltd.
awareness of the quality standards in Australia's aged care system combined with
the experiences gained through working with so many families means that we can
justifiably claim to be one of the very few services who fully understand all
issues surrounding aged care placement.
We enjoy sharing our knowledge
and experience about aged care in Australia with new clients and being
personally involved with the family during this most important and emotional time.