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Aged Care Assessment Service - ACAS
Victoria VIC Melbourne Geelong Ballarat Bendigo

Read about Aged Care Assessment Teams

Contact details in this list are current as at 19th September 2013.

Every effort is made to keep our ACAS contacts up to date, but if you are aware of a change to contact details - please let us know.

19 Sept 2013
Thank you to Rosemary Smark for notifying change to Kingston ACAS contacts

Barwon Regional Aged Care Assessment Service
Geelong Grace McKellar Centre
45 - 95 Ballarat Road NORTH GEELONG VIC 3215
Ph: (03) 4215 5610
Clients or carers may refer to Barwon Regional ACAS by phoning 03 4215 5610. Referrals from service providers and other health care agencies should be made in writing, using the DHS Service Co-ordination Tools if used by their agency. Further information about referrals can be obtained by ringing on the above number. General information about aged care services can also be obtained by contacting the Commonwealth Carelink Centre on 1800 200 422.

Eastern Metropolitan Regional Aged Care Assessment Service
Peter James Centre
Mahoney's Road EAST BURWOOD VIC 3131
Locked Bag No.1 FOREST HILL VIC 3151
Ph: (03) 9881 1875
Fax: (03) 9887 6094
On site free parking is available is the designated area in front of Community Rehabilitation Centre. Restricted 2 hour street parking is available around the hospital

Eastern (Central) Aged Care Assessment Service
St George's Health Service 283 Cotham Road KEW VIC 3101
Ph: (03) 9816 0566
Fax: (03) 9816 0588
Central East ACAS covers clients living in the areas of Manningham, Monash and Whitehorse

Eastern (Outer) Aged Care Assessment Service
C/- Peter James Centre
Locked Bag No 1
PO Forest Hill Vic 3131
Ph: (03) 8804 8652
Fax: (03) 8804 8680
Outer East ACAS covers clients living in the areas of Knox, Maroondah and Yarra Ranges

Gippsland Regional Aged Care Assessment Service
52 - 54 McArthur Street Sale 3850
Ph: 1800 242 696
Fax: (03) 5136 5475

  • People over the age of 65, who are frail and requiring assessment for future care planning, including determining eligibility for Commonwealth funded aged care services; such as permanent residential care, residential respite or community care packages. See Attachment 2

  • Aboriginal and Torres Strait Islander people aged over 50 years.

  • People aged under 65 who are ineligible for Department of Human Services funding/services (DHS Intake 1800 783 783).
Note - Please notify Gateway lead via email when referral for a person under 65 years of age has been recieved and processed. NB: Requests for residential respite care extensions do not require new assessment - these requests go to the Assistant Manager or Senior Delegate, Gateway

Grampians Region Aged Care Assessment Service
Ballarat Ballarat Health Services
Queen Elizabeth Centre
102 Ascot Street BALLARAT VIC 3353
PO Box 199 102 Ascot Street BALLARAT VIC 3350
Ph: (03) 5320 3740
Fax: (03) 5320 3660
The Grampians Aged Care Assessment Service (Grampians ACAS) with Ballarat Health Services is a team of health professionals with expertise in health care and community services for frail, aged people and/or younger people with disabilities.

The team draws upon the skills of geriatricians, community nurses, social workers and a range of allied health professionals including physiotherapists, occupational therapists and speech pathologists.

Grampians ACAS is responsible for comprehensively assessing the needs of frail older people and when required younger people with disabilities to facilitate access to available care services appropriate to their needs.

On receiving a referral, initial contact is made to arrange for an assessment to take place. This is undertaken preferably in the clients own home to discuss needs and identify a range of options.

An outcome of that assessment may be a finding that a person is eligible for residential aged care, Community Aged Care Package (CACP), Extended Aged Care in the Home Package (EACH/EACHD) and/or residential respite.

Grampians ACAS is the only local agency authorised by the Commonwealth to approve clients for these services.

Grampians ACAS staff can provide information and referral advice and will work closely with individuals, their carers and their GP / service providers to ensure the most appropriate services are put in place.

Eligibility Frail aged individuals with complex care needs. Younger people with a disability with high and/or complex needs for eligibility for Commonwealth funded residential care.

Waiting List Grampians ACAS clients are registered and prioritized according to individual needs.

Area Serviced Grampians Region

Fees The Grampians ACAS service is free.

Hume Regional Aged Care Assessment Service
Shepparton Goulburn Valley Health 80 Orr Street SHEPPARTON VIC 3632
Ph: (03) 5823 6000
Fax: (03) 5831 8500

Hume Regional Aged Care Assessment Service
Wangaratta Ovens & King
Community Health Services
90 - 100 Ovens Street Wangaratta 3677
Ph: (03) 5722 2313
Fax: (03) 5722 2313

Loddon Mallee Regional ACAS
Bendigo Anne Caudle Centre
100 Barnard Street BENDIGO VIC 3552
PO Box 126 BENDIGO VIC 3550
Ph: (03) 5454 7588
Fax: (03) 5454 8278
Hours Monday to Friday 8.30am - 5pm
Description Loddon Mallee ACAS provides assessment, information, advice and assistance to older people who wish to remain at home with support, or who are considering a move into an Aged Care Facility

Primary purpose of assessment is to determine care needs of older persons and the types of services which best suit that need.

Assessment is objective and client focused, with promotion of rights of clients.

North West Aged Care Assessment Service
North West The Royal Melbourne Hospital,
Royal Park Campus Poplar Road PARKVILLE VIC 3052
Ph: (03) 8387 2193
Fax: (03) 9388 1752
The North West Aged Care Assessment Service (ACAS) provides assessment, information and advice to clients and their carers to help them make informed decisions regarding individual care needs.

The service supports people in their own homes and communities by linking them to health services which promote, as far as possible, rehabilitation and restoration of function. The ACAS can also refer people to community services which will maximise their independence and safety.

The ACAS has Commonwealth Government delegation responsibility to assess eligibility for nursing homes, hostels and Case Management Services if required.

Mildura Regional Aged Care Assessment Service ACAS
Mildura Sunraysia Community Health Services Inc.
5 Johns Street Mildura Vic 3502
Ph: (03) 5025 9040
Fax: (03) 5025 9040
Fees This service is Free
Eligibility Frail Older Persons and their carers.
Indicative waiting time Refer - 'Consumer Information'
Waiting List/s Catchment(s) (Local Government Areas where this service is available) Mildura (RC)
The Mildura Aged Care Assessment Service (ACAS) aims to ensure that frail older people, and their carers, gain access to available services appropriate to their needs, and to improve coordination of aged care services with other health and community support services.

Our Service Assists when: a person identifies a need to discuss plans for future care concerns that a frail older person is unable to cope at home due to physical or mental deterioration carers have a need for short respite periods a person requires increased support in order to remain independent in their home.

Northern Metropolitan Regional Aged Assessment Service
Bundoora Extended Care Centre
1231 Plenty Road BUNDOORA VIC 3083
Ph: (03) 9495 3109
Fax: (03) 9467 8698

Northern Metropolitan Regional Aged Care Assessment Service
Heidelberg Austin Health
Heidelberg Repatriation Hospital
300 Waterdale Road WEST HEIDELBERG VIC 3081
Ph: (03) 9496 2489
Fax: (03) 9496 2613

North West Aged Care Assessment Service
Royal Melbourne Hospital
Royal Park Campus
Polar Road Parkville
Ph: (03) 8387 2193
Fax: (03) 9388 1752

Southern Metropolitan Regional Aged Care Assessment Service
Caulfield Caulfield General Medical Centre
260 Kooyong Road CAULFIELD VIC 3162
Ph: (03) 9276 6314
Fax: (03) 9276 6428

Southern Metropolitan Regional Aged Care Assessment Service
Kingston Centre - Warrigal Road Cheltenham Vic 3192
Ph: (03) 9265 7888
Fax: (03) 9265 2300
The Kingston Aged Care Assessment Service (ACAS) services the Cities of Bayside, Kingston and Greater Dandenong providing comprehensive assessment, information and support for people over 65 years.

Kingston ACAS works with those who want to remain at home with supportive care as well as those who are considering the move into a residential aged care facility.

Assessment is required to access many government funded aged care programs.

Southern Metropolitan Regional Aged Care Assessment Service
Mt Eliza Rehabilitation, Aged and Palliative Care Services
Corner Jacksons Road MT ELIZA VIC 3930
PO Box 192 MT ELIZA VIC 3930
Ph: (03) 9788 1276
Fax: (03) 9787 1410

Warrnambool South Western Aged Care Assessment Service
Aged and Extended Care Centre
Lyndoch Hopkins Road WARRNAMBOOL VIC 3280
Ph: (03) 5561 9351
Fax: (03) 5561 9355
The Warrnambool Aged Care Assessment Services (A.C.A.S.) is an independent team which assists older people and their carers to identify what kind of care will best meet their needs.

Assessment teams are multi-disciplinary and can include health professionals such as medical officers, social workers, psychologists, nurses, occupational therapists and physiotherapists.

They conduct comprehensive assessments for those needing community services or aged care residential services. They assess for all potential restorative and care options.

For an older person to access Australian Government funded residential care, residential respite, Community Aged Care Packages (CACPs), Extended Aged Care in Home (EACH) packages or flexible care, they must first be assessed as eligible by an A.C.A.S.
Corangamite, Glenelg, Moyne, Southern Grampians, Warrnambool.

Western Metropolitan Regional Aged Care Assessment Service
Sunshine Hospital 176 Furlong Road ST ALBANS 3021
PO Box 294 ST ALBANS VIC 3021
Ph: (03) 8345 1246
Fax: (03) 8345 1806
Catchment(s) (Local Government Areas where this service is available)
Brimbank, Melton, Hobsons Bay, Maribyrnong, Wyndham

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