This
page describes our aged care privacy statement.
This web site is owned
and maintained by Aged Care Connect Pty. Ltd. (ABN 36 102 500 907).
We adhere to the Privacy Regulations as defined in the State of Victoria
and the Australian National Privacy Principles
The Victorian Information
Privacy Act 2000 came into effect on 1 September 2002. The Act covers all personal
information except health information in the public sector in Victoria. This Act
adopts ten Information Privacy Principles which are based on the NPPs set out
in the Privacy Act. Some changes were made to these principles to adapt them to
the Victorian state public sector context. The
Office of the Victorian Privacy Commissioner has more information.
The
Victorian Health Records Act came into effect from 1 July 2002. This Act covers
the handling of all personal information held by health service providers in the
State public sector and also applies to acts or practices in the Victorian private
sector that are not covered by the Privacy Act . This includes any information
about a person's health or disability, information about the donation of body
parts, organs or substances, and genetic information. The Health Records Act contains
a set of principles adapted from the National
Privacy Principles. The Office
of the Health Services Commissioner provides more information.
Our privacy
policy describes how we collect, use, store and disclose information obtained
from your use of the site. Upon visiting and using the site you are, by implication,
agreeing with the practices and guidelines described in this privacy policy. If
you do not agree with this privacy policy you should not use the site.
Information Collected
(a) Information you provide. We receive and store
the information which you enter into the site and this obviously will vary depending
on the matter with which you are interested.
(b) Secondary Information
We may receive and store certain automatic information relating to your use of
the site. For example, areas of the site you have accessed, the time, date and
the pages requested by you, your browser software, your ip address, and/or the
previous web site that you may have linked to the site from.
(c) Cookies
The site does not use cookies to record information about you and your visits
to our site.
Disclosure of Information
(a) Generally, information
which is collected from the site is used to: operate the site; provide product
information or a service requested from the site; enable us to gain a better understanding
of user preferences and requirements, so as to further develop and improve the
site. to notify users about changes to the site, and to inform them of our services
and any special offers. In all instances, if you do not want to receive such offers,
you will be able to "opt out" from receiving them.
(b) It may sometimes
be necessary for us to disclose information to third parties, however, this disclosure
shall only occur in the following circumstances: Employees Contractors & Agents:
At times we are required to engage or employ other companies and individuals to
perform functions on our behalf. Some examples are; using mailing services, providing
marketing assistance, providing legal or accounting advice and/or providing information
technology and related services. The information is provided solely to these persons
to perform their specific function and no other purpose. Legal Requirements
where disclosure of information is ordered by a court or is requested in relation
to third party litigation. Consent other than as outlined above we will not
knowingly provide information to third parties without consent.
Security
of Information
Information is stored on a computer server located in Melbourne,
Victoria, Australia. We endeavour to keep our server free from unauthorised access
and use by means of physical security at the premises in which the server is housed,
and by using protocols and measures to prevent unauthorised remote access to the
server. However no Internet server nor any data transmitted over the Internet
can be assured of security and there is always a risk of unauthorised access to
information. Although we will take all reasonable steps to maintain security of
information provided, we cannot be held liable for events arising from unauthorised
access.
Access to Information
Access to any information which
we have collected about you from the Site may be sought by e-mailing us at placements@nursinghomes.com.au
. We will endeavour to provide you with details of such information as soon as
practicable and will seek to remedy any errors which you identify in that information.
We may, at our discretion, request a reasonable charge for time spent in providing
access. Links
We do not control the information collected by any sites
reached through links from this Site. If you require details of the information
collection policies of those sites, then you should contact directly the companies
controlling those sites. Need more information?
If you would like to
know more about how we help your family, or if you have some questions about aged
care placement, please Enquiry.
