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Our Aged Care Privacy Policy
This
document describes our aged care privacy policy.
This web site is owned
and maintained by Nursing Homes Placement - a business of Aged Care Connect Pty.
Ltd. (ABN 36 102 500 907).
We adhere to the Privacy
Regulations as defined in the State of Victoria and the Australian National Privacy
Principles The Victorian Information Privacy Act 2000 came into effect
on 1 September 2002. The Act covers all personal information except health information
in the public sector in Victoria. This Act adopts ten Information Privacy Principles
which are based on the NPPs set out in the Privacy Act. Some changes were made
to these principles to adapt them to the Victorian state public sector context.
The Office
of the Victorian Privacy Commissioner has more information. The Victorian
Health Records Act came into effect from 1 July 2002. This Act covers the handling
of all personal information held by health service providers in the State public
sector and also applies to acts or practices in the Victorian private sector that
are not covered by the Privacy Act . This includes any information about a person's
health or disability, information about the donation of body parts, organs or
substances, and genetic information. The Health Records Act contains a set of
principles adapted from the National
Privacy Principles. The Office
of the Health Services Commissioner provides more information. Our privacy
policy describes how we collect, use, store and disclose information obtained
from your use of the site. Upon visiting and using the site you are, by implication,
agreeing with the practices and guidelines described in this privacy policy. If
you do not agree with this privacy policy you should not use the site.
Information
Collected (a) Information you provide. We receive and store the information
which you enter into the site and this obviously will vary depending on the matter
with which you are interested.
(b) Secondary Information We may receive
and store certain automatic information relating to your use of the site. For
example, areas of the site you have accessed, the time, date and the pages requested
by you, your browser software, your ip address, and/or the previous web site that
you may have linked to the site from.
(c) Cookies The site does not
use cookies to record information about you and your visits to our site.
Disclosure of Information (a) Generally, information which is collected
from the site is used to: operate the site; provide product information or a service
requested from the site; enable us to gain a better understanding of user preferences
and requirements, so as to further develop and improve the site. to notify users
about changes to the site, and to inform them of our services and any special
offers. In all instances, if you do not want to receive such offers, you will
be able to "opt out" from receiving them.
(b) It may sometimes be necessary
for us to disclose information to third parties, however, this disclosure shall
only occur in the following circumstances: Employees Contractors & Agents: At
times we are required to engage or employ other companies and individuals to perform
functions on our behalf. Some examples are; using mailing services, providing
marketing assistance, providing legal or accounting advice and/or providing information
technology and related services. The information is provided solely to these persons
to perform their specific function and no other purpose. Legal Requirements –
where disclosure of information is ordered by a court or is requested in relation
to third party litigation. Consent – other than as outlined above we will not
knowingly provide information to third parties without consent.
Security
of Information Information is stored on a computer server located in Melbourne,
Victoria, Australia. We endeavour to keep our server free from unauthorised access
and use by means of physical security at the premises in which the server is housed,
and by using protocols and measures to prevent unauthorised remote access to the
server. However no Internet server nor any data transmitted over the Internet
can be assured of security and there is always a risk of unauthorised access to
information. Although we will take all reasonable steps to maintain security of
information provided, we cannot be held liable for events arising from unauthorised
access.
Access to Information Access to any information which
we have collected about you from the Site may be sought by e-mailing us at placements@agedcareconnect.com.au
. We will endeavour to provide you with details of such information as soon as
practicable and will seek to remedy any errors which you identify in that information.
We may, at our discretion, request a reasonable charge for time spent in providing
access. LinksWe do not control the information collected by any sites
reached through links from this Site. If you require details of the information
collection policies of those sites, then you should contact directly the companies
controlling those sites. Need more information? If you would like to
know more about how we help your family, or if you have some questions about aged
care placement, please Contact
Us .
disclaimer
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